POLICIES

CANCELLATION + NO-SHOW POLICY

We require 48 hours notice in order to reschedule or cancel an appointment. Less than a 48 hour notice will result in a charge 50% of reserved appointment(s). No shows will be charged 100% of service amount.

AFTER HOURS

To book outside of our normal business hours, please email us at info@hayleystpierre.com and we will see if your request can be accommodated. Please expect $200 to be added onto your total procedure cost.

SAFETY POLICY

Children are not permitted in our procedure rooms due to the nature of our services and cannot be left unattended in the waiting area during procedures. Please arrange alternative care during your appointment with us.

HEALED RESULTS

Healed results will vary with each individual client and using a pencil or powder may still be needed. We have no control over what occurs during the healing process. Absolutely NO guarantee will be made and additional sessions (charged accordingly) may be required to obtain optimal results. Additional charges will apply.

TOUCH UPS

It's recommended that you schedule your touch-up 4-6 weeks after your initial session. Microblading is a two-step process, the first appointment will allow us to see how well your skin can retain the pigment. At the second appointment we can add more depth to your brows as well as add in spots that may have faded and need to be re-touched. How well your brows heal are very dependent on each person and how well you take care of your brows according to the after-care instructions. Touch-ups are generally always needed to achieve desired results. Additional touch-up appointments will be charged depending on the timeframe from your last appointment. We do not do touch ups on other artist's work it is considered an initial session with us. 

COMPLIMENTARY TOUCH UPS

Your touch up is ONLY complimentary up to 6 weeks. After 6 weeks the regular touch up schedule will apply. If you no-show to your complimentary touch up appointment, it will no longer be complimentary, the regular touch up schedule will apply.

WAXING

If you use skin thinning serums or creams such as Retin A, any form of retinoids, or acne medications such as Accutane, please let us now so that we can perform a tweeze-only service as to not tear any vulnerable skin.

BROW LAMINATION

Contraindications for Brow Lamination include Psoriasis, Eczema, a sunburn or ultra-sensitive skin in the procedure area. In addition, clients who are pregnant, breastfeeding, have Alopecia, Pink Eye, are on blood thinners or have scar tissue in the procedure area are unable to get Brow Lamination. Clients with Brow Henna, Microblading or Micropigmentation must wait a full 30-days before getting Brow Lamination.

MICROBLADING + EYEBROW TATTOOS

We cannot perform your procedure if you have had Botox (or any form of neuromodulators) or upper facial fillers within two weeks before your appointment. (Please ensure you wait two weeks post-Microblading / post-Micropigmentation for these services as well).

LIPS

If you are prone to cold sores, please start your medication prior to your appointment to prevent an outbreak. All medical contraindications are listed on your specific service's "Consent Form".